How can we help?
Quick answers about setup, connecting your AI accounts, plans and your data. Still stuck? Email [email protected].
Frequently asked questions
How do I install tokenkarma?
Get the Mac menu-bar app, which feeds your web dashboard. A Windows app is coming this summer. Get started.
How do I connect an AI account?
Open an AI you use (for example Claude or ChatGPT) while signed in, with the Mac app running. tokenkarma picks up your live usage and your tile appears in the dashboard. No passwords are shared.
Which providers can I track?
Claude, ChatGPT, Gemini, Cursor, Grok and Perplexity as first-class providers, plus around 80 other AI tools. See the full list of what tokenkarma tracks.
Is tokenkarma free?
Yes, it is free to start. Paid plans add usage history, alerts and more connected sources. See pricing.
Does it work on Windows?
The Mac menu-bar app is macOS only for now, and a Windows app is coming this summer. The web dashboard works in any browser.
How is my data handled?
Your usage data is sent to your private dashboard over an encrypted connection and is tied to your account. You can export everything or delete your account at any time (GDPR Articles 15 and 17), and you can disconnect any source whenever you want.
Why is a provider showing no usage?
Open that provider in your browser while signed in, with the Mac app running, then refresh the dashboard. If it still does not appear, the provider may have changed how it reports usage; check the changelog or contact support.
When do my limits reset?
It depends on the provider. Most use rolling windows rather than fixed-clock resets. tokenkarma shows the exact reset time per limit. See the limits comparison for how each provider works.
How do I cancel or change my plan?
Manage your subscription from your account billing page. See plans.
How do I contact support?
Email [email protected] and we will get back to you.
tokenkarma is independent and not affiliated with any AI provider.